Warranty

We are proud of 7R bags quality! Each bag we made were checked and double checked before shipping.

7R bags gives one year warranty for everything we produce. 

But in fact, we stand behind our products during all it’s lifetime, so if you will ever have any issues, please give us know and together we will find a solution. 

For bags older than one year warranties will be considered on individual basis. 

Zippers failure are not warrantied. As we don’t produce zippers, we can’t give a warranty on it. But as we use YKK zippers we can assure you that they will live long and happy life if you will use them properly. 

But anyway, we stand by our product) so if you will have problems with zippers, contact us anyway)

Warranty do not cover neglect and brutality in relation to 7R bags, and normal wear and tear. 

Returning policy 

The customer can return an item up to 30 days after the delivery date if the product quality does not meet the customers expectations. 

Please, be aware that the item to return must be unused and in their original packaging.

Custom made bags, especially frame bags, can not be refunded from the moment manufacture process was started.

Shipping expenses covered by a customer. As soon as we will receive the bags back, we will make a fully refund of costs. 

Shipping expenses will not be refunded on returns or exchanges.

* Please notice that bags with stickers considering as Custom made bags